Privacy Policy

Last updated: November 2026

This policy explains, in plain English, how Balancr handles your information in the Balancr iPhone app and on balancr.fit. "Balancr", "we" and "us" mean the team behind the app.

The short version

• Your log is saved on your iPhone. AI features send only what they need, with no name on it. Never sold.
• Backups are files you export yourself. We don't keep a copy of your log.
• When you use an AI feature, the text or photo you send goes to our AI provider (OpenAI) to get an answer. API data is not used to train their models.
• We don't sell your data and we don't show ads.

Where your log lives

Meals, workouts, weight, photos, targets and settings you add in Balancr are saved on your iPhone. If you allow it, Balancr can read data such as steps, workouts or weight from Apple Health; that data is saved in your log on your iPhone. You can export a backup file or delete everything from Settings at any time.

Backups

Balancr doesn't sync your log to our servers. To keep a backup, use Settings to download a backup file (or copy it as text). You choose where that file goes, and you can restore from it later. If you don't export a backup, deleting the app deletes your log.

AI features

Some features use AI: photo and text food or workout estimates, and the coach. When you use one, the text or photo you chose, plus a short summary of the relevant numbers from your log, is sent through our service to OpenAI to create the answer. We send only what that request needs. Under OpenAI's API terms, data sent through the API is not used to train their models. You can use Balancr without the AI features.

Accounts

Balancr works without an account. Your log is saved on your iPhone.

This website

If you join the launch list, we store your email, the time you signed up, and the page you came from. We use it only for Balancr launch updates. You can unsubscribe anytime by emailing hello@balancr.fit. This site has no ads and no advertising trackers. If you email us, we use your message only to reply.

Sharing

We don't sell or rent your data. We share data only with the service providers needed to run the features you use (such as our AI provider and hosting), or when the law requires it. Doctor-ready PDFs are made on your phone, and you decide who gets them.

Health information

Balancr offers general wellness information. It is not medical advice and is not a medical device.

Children

Balancr is not meant for children under 13 (or the minimum age where you live), and we don't knowingly collect their information.

Your choices

You can export or delete your data in the app, export a backup file, turn AI features on or off, and remove Health access in iPhone Settings. To ask about your data, email us.

Changes

If we change this policy, we'll update the date above and, for important changes, tell you in the app.

Contact

Questions? Email hello@balancr.fit.